Calpen Case · Full Service · Origenow
Case 05 · Full Service

From under R$50K to 20× revenue in 18 months

End-to-end Full Service for Calpen, an auto parts group from Minas Gerais with 12 branches and 51 years of history.

20×
Revenue in 18 months
<R$50K
Starting revenue
In-house IT team
Sector
Auto parts
Client
Calpen · 12 branches, 51 years
Channels
Mercado Livre + Shopee
Practice
Omnichannel Full Service
Period
2021-2025
The challenge

The starting point

Calpen, an auto parts group from Minas Gerais with 12 branches and 51 years in business, was making under R$50K a month online and wanted to turn ecommerce into a real channel.

The Tray store needed an overhaul, there was no dedicated team and no technology culture to sustain scale. On top of that, a mix including truck parts and heavy items posed a logistics challenge of its own.

RevenueUnder R$50K per month
The storeTray store to overhaul, no processes
The teamNo in-house ecommerce structure
The Full Service

What our team did

01
Tray store overhaul

Online store audited and adjusted to scale with process.

02
Team and culture

Hiring operators and developers, with training across every department.

03
Channels and official store

Official store activated, entry into Shopee and immersion sessions at Mercado Livre (Melicidade, Osasco).

04
Heavy item logistics

From Ibatiba (ES) to TIMS. Truck parts and heavy items unlocked with ME1 and partner carriers: Paulineris and Braspress.

Timeline

The project phases

Structuring
Foundation and first team

Tray overhaul, first hires and training.

Scale
Channels and logistics

Official store, Shopee and migration to the TIMS warehouse.

Consolidation
A mature operation

Two daily pickups on Mercado Livre, automation and an IT team 4× larger.

The results

What changed in 18 months

20×
Revenue in 18 months
<R$50K
Starting revenue
In-house IT team
2
Daily pickups on Mercado Livre
MetricBeforeAfter
Revenue<R$50K/month20× the starting point
Margin %BaseSlight growth
IT teamLean4× larger
Logistics (heavy items)No dedicated shipping methodME1 + Paulineris and Braspress
ChannelsTrayTray + Mercado Livre + Shopee + official store

Today the ecommerce operation outweighs physical branches with years of history, and the technology culture born in this project automated workflows far beyond online. And even with the jump in volume, percentage margin grew slightly.

Practices applied

What we used in this project

All services →
01
Omnichannel Full Service
View service →
02
Marketplace Advisory
View service →
03
Logistics and fulfillment
View service →
What people say about Origenow

“Ecommerce is far more challenging than it looks, but we learned a lot along the way and the direct and indirect impact has been excellent for the whole Calpen group.

Valério Pena · Calpen Group

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